A recent list from Cheapism has come out of "Fast-Food Chains With the Worst Customer Service." The number one spot has over 280 locations in the state of Wisconsin as of March 2025. There is a very high chance you have been there multiple times.

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michael langley
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Thankfully Culvers isn't on this list. To be fair, it's easy to complain about customer service, but sometimes people are going through stuff we don't know about, or they just dealt with a terrible customer. It's best to always try to see both sides. This full list can be found here.

Fast-Food Chain With the Worst Customer Service

This list took a look at "Customer Satisfaction" and gave it a score out of 100 for all fast food spots. Here are the top five.

Fast food items like hot dogs, hamburgers, fries and pizza
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5. Dairy Queen - Customer Satisfaction Score: 74

4. Taco Bell - Customer Satisfaction Score: 73

These next two are a tie, so which ever you perfer can be 2nd and 3rd.

3. Popeyes - Customer Satisfaction Score: 72

2. Jack in the Box - Customer Satisfaction Score: 72

The Fast-Food Chains With the Worst Customer Service

Bangkok, Thailand - Mar 4, 2017: customer receiving hamburger and ice cream after order and buy it from McDonald's drive thru service
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In at number was McDonald’s with a customer score of 71. Which I didn't think was that bad, but Cheapism went on to say,

Ronald’s got an attitude problem. McDonald’s ranks dead last in customer service, according to patrons, and this isn’t its first time at the bottom. The world’s largest fast-food chain also landed in last place for customer satisfaction in 2023 — though, to be fair, its score improved by 3%, jumping from 69 in 2023 to 71 in 2024.Customers report messed-up orders and rude staff, a combination that’s making the golden arches lose their glow.

McDonald's Same Store Sales Up 7.1 Percent In January
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Do you agree with his list? Is Mcdonalds really that bad? I just use the app at this point.  What is the worst spot in your experience?

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